How to start a call from a chat in Teams

On this page

Start a 1:1 call

Accept incoming calls

Video tutorial


Start a 1:1 Call

  1. Go to your chat list, and click New chat New chat button to start a new conversation.

  2. Type the name or names into the To field at the top of your new chat.

  3. Select Video call Video call button or Audio call Calls button to start a call.

Up to 20 people can be on the same video call. 


Accept Incoming Calls

  • Select an incoming call with video turned on or just audio. You can also decline the call.


Video Tutorial

Watch this brief tutorial on how to start a call from a chat: